Yeastar PBX System Is Helping the Medical Sector During COVID-19

Ever since the outbreak of COVID-19, healthcare organizations have been under unprecedented pressure to provide consistent medical service. The crisis is also stressing their communications infrastructures since timely, reliable, and secure communication has become even more critical for the medical sector. This also led the healthcare industry to adopt more flexible, reliable, and feature-packed communications […]

Introducing Jabra Headset and Speakerphone Integration with Linkus Desktop Client

To keep our solutions open and interoperable to serve more customer needs, we are excited to introduce Jabra headset and speakerphone integration for Linkus Desktop Client (2.6.3 or later) to facilitate hands-free telephony. The following headset and speakerphone models have been tested, though more devices may also work. Jabra Evolve2 Series Jabra Evolve Series Jabra […]

3 Common Branch Office Issues and How to Solve Them

Keeping enterprise communications coordinated and seamless is quite challenging in highly-distributed network where employees disperse across branches and home office. To integrate multiple locations and keep remote workforce connected, in a seamless and cost-efficient way, is by no means a tough task even with the advanced collaboration tools. System integration complexity, inefficient inter-branch communications, and many more communication […]

3 Scenarios You Will Find Yeastar Remote Management Extremely Useful

Remote Management

There are a million and one remote tech support options out there. We were looking for the best one and we did it. Yeastar Remote Management can make remote technical services much easier. Wonder how? Just check the following 3 common scenarios we think you might encounter when providing remote tech support for your customer-premised S-Series VoIP PBX, K2 […]

Is Cloud PBX more expensive than on-premise IPPBX? 

An on-premise IP PBX might be a cheaper option compared to a Cloud PBX solution in the long run if you assume that maintenance is never required and the hardware never breaks down. But how often is this rosy scenario ever true? Hidden costs on service maintenance, hardware replacement, and manpower hours are variable figures […]

IP Phone auto-provision in 2 steps

Yeastar Cloud PBX Auto Provision

Start from Cloud PBX firmware v81.13.0.30, Yeastar introduced the Yeastar CTI mode for easy remote control of the physical desk IP phone, This CTI feature is enabled on the Yealink and Fanvil IP Phone if you use auto-provision, you can read more here: Yeastar Cloud PBX firmware announcement: https://www.yeastar.com/blog/yeastar-pbx-update-adds-cti-contacts-more/ Yeastar CTI details: https://help.yeastar.com/en/linkus_client/topic/what-is-the-difference-between-cti-mode-and-softphone-mode.html Linkus CTI […]

Use Yeastar Cloud PBX with PSTN/POTS (RJ11)

Cloud PBX with PSTN/POTS

What if you want to use your PSTN/POTS copper telephone lines (so that your office number remains) with a Cloud PBX and IP Phones? Only Yeastar has a solid solution for this. The PSTN is the original, analog landline telephone network, and is also known as plain old telephone service (POTS). Very often you will […]

Why Schools Say YES to Unified Communications

Say yes to unified communication

Education sector has undergone a drastic technological transformation and unified communication is one of them. From elementary schools to college, hundreds or even thousands of faculty, students and administrators alike are continually connected, working on multiple devices simultaneously. Because of this change, schools have new needs – and new expectations – when it comes to […]

A day in the life – Call Center Agent

Let’s follow a call center agent through a typical workday, he uses Linkus Unified Communications App and QueueMetrics Live. Both solutions are cloud-based, enable him to work anywhere. To understand more on Linkus and QueueMetrics: What is linkus client and where to download it for FREE: https://yeastar.sg/yeastar-linkus-softphone/ What is QueueMetrics Live and what does it do: […]

Prepared for Any Emergency: How Yeastar Helps Your Business Continuity

The very idea of unplanned downtime is enough to make any business leader’s blood run cold and any IT leader’s blood pressure rise. But if 2020 has taught enterprises anything, it’s to expect the unexpected. Between the unprecedented COVID-19 pandemic, massive fires in Australia, or relentless flooding in several countries, natural disasters and unexpected utility […]