CRM and CTI Integration with Yeastar PBX System

Providing more information and options for each call you make and receive, Yeastar PBX System CRM & CTI integration boosts productivity for your phone communication.

CRM is widely deployed in the business world to manage a company’s interaction with customers and its sales prospect. Another thing that the business world can’t live without is the phone system, which provides vital communication links to enterprises. Merging the two achieves the best performance of both. Yeastar PBX Systems are CRM-friendly and support integration with popular CRM solutions with access to Asterisk Management Interface (AMI). The open API allows third-party application to be integrated with Yeastar PBX System. More CRM supports will be coming soon.

Features Supported

  • Click to call, transfer, and hang up directly from CRM screen

  • Screen popping upon calls with customer data presented

  • Optimize call center agent performance and operations
  • Take real-time notes of your calls

  • Keep detail records of your call history

Benefits

  • Empower sales and service teams with easier call handling

  • Gain insight and visibility

  • Maximize efficiency and profitability

  • Better customer service for greater customer satisfaction

  • Boost business growth and performance

Supported CRM

See what CRM can be supported for better business outcomes.

Supported CTI

See what CTI can be supported for better business outcomes.

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Only with Yeastar Cloud PBX or Yeastar IP PBX

Works with MyRepublic, Hoiio, Twilio SIP Trunk, and more to come in 2021