CRM and CTI Integration with Yeastar PBX System
Providing more information and options for each call you make and receive, Yeastar PBX System CRM & CTI integration boosts productivity for your phone communication.
CRM is widely deployed in the business world to manage a company’s interaction with customers and its sales prospect. Another thing that the business world can’t live without is the phone system, which provides vital communication links to enterprises. Merging the two achieves the best performance of both. Yeastar PBX Systems are CRM-friendly and support integration with popular CRM solutions with access to Asterisk Management Interface (AMI). The open API allows third-party application to be integrated with Yeastar PBX System. More CRM supports will be coming soon.
Features Supported
Click to call, transfer, and hang up directly from CRM screen
Screen popping upon calls with customer data presented
- Optimize call center agent performance and operations
Take real-time notes of your calls
Keep detail records of your call history
Benefits
Empower sales and service teams with easier call handling
Gain insight and visibility
Maximize efficiency and profitability
Better customer service for greater customer satisfaction
Boost business growth and performance
Supported CRM
See what CRM can be supported for better business outcomes.