If my phone model is not supported in the list of auto provisioning, how can I auto provision my phones?

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  • If my phone model is not supported in the list of auto provisioning, how can I auto provision my phones?
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Prerequisites
Create and edit configuration file according to your needs. The file format should be .cfg or .xml.
Note: The configurations and the file name should meet the requirements of the IP phone manufacturers. Generally, the file name is the MAC address of the phone, e.g. 001565212512.cfg.
Step 1. Connect your phones and the PBX to the same local network.
Step 2. Make sure your phones are ready for auto provisioning.
  • PnP mode
    Enable PnP if your IP phone supports PnP function.
  • DHCP mode
    1) If your IP phone does not support PnP, then enable DHCP.
    2) Enable DHCP server on your PBX, set the TFTP address to the IP address of the PBX.
    Path: Settings > System > Security > Service
    Note: Make sure PBX is the only one DHCP server in your local network, or auto provisioning would fail.
  • Step 3. Upload the configuration file into PBX.
    Path: Auto Provisioning > Upload Files > Upload a File.
    Step 4. Restart IP phones manually. IP phone will obtain configuration file from PBX and finish auto provisioning.