How to configure presence?
Presence overview
Presence feature is linked to the call forwarding settings and Linkus ring strategy.
Linkus provides five presence statuses:
- Available
- Away
- Do Not Disturb
- Lunch Break
- Business Trip
Note: If the presence status is set to Do Not Disturb, the extension won’t receive any calls.
| Setting | Description |
| Presence Information | Enter the presence information. |
| Call Forwarding | |
| Always | All the calls will be forwarded regardless of the extension status. |
| No Answer | Calls will be forwarded if the user doesn’t answer the call. |
| When Busy | Calls will be forwarded if the user is busy in a call. |
| Ring Strategy
Set the ring strategy of your Linkus Clients and IP phones. |
|
| Ring First | When a call reaches the extension, which terminal will ring first. |
| Ring Secondly | If the incoming call is not answered on the terminals that are selected as Ring First, the terminals that are selected as Ring Secondly will ring. |
Linkus for PC
- At the bottom left corner, click
. - Go to .
- On Presence page, configure presence status, call forwarding rules, and ring strategy.
Linkus for Mobile
- At the bottom of the screen, tap Me.
- Go to .
- Select a presence status, and configure presence information, call forwarding rules, and ring strategy.
