QueueMetrics Integration

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Yeastar S-Series VoIP PBX – QueueMetrics Integration App provides the interface to connect your PBX and QueueMetrics.

With the QueueMetrics Integration App, you can:

  • Apply a QueueMetrics Live Demo ID
  • Integrate Yeastar S-Series VoIP PBX and QueueMetrics Live
  • Integrate Yeastar S-Series VoIP PBX and QueueMetrics On-Premise

About QueueMetrics

QueueMetrics is a call center suite for Asterisk telephony system. Learn more about QueueMetrics.

 

Apply a Demo ID of QueueMetrics

The QueueMetrics Integration App provides 30-days free trial. You can apply a demo ID of QueueMetrics on the PBX, and test the integration by the demo ID.

Note: You can apply only one demo ID of QueueMetrics on one PBX.
  1. Log in the PBX web interface, go to QueueMetrics Integration.
  2. Choose the call center type to QueueMetrics Live.
  3. Click I wanna create a QueueMetrics ID.
  4. Enter your desired ID, password and other information.
  5. Click Next.
    The PBX will send you an email to activate your QueueMetrics Live ID.

 

Tryout QueueMetrics Live Integration

After you apply an ID of QueueMetrics Live, you can try the integration of Yeastar S-Series VoIP PBX and the Queue Metrics Live.

  1. Log in the PBX web interface, go to QueueMetrics Integration.
  2. Check the option Enable QueueMetrics Live Integration.
  3. Choose call center type to QueueMetrics Live.
  4. Enter your demo ID and password.
  5. Click Save.
  6. Click Visit to visit the login page of QueueMetrics.
    Note: If the web page is not opened, copy the link and paste it in your web browser to visit it.
  7. On the login page of QueueMetrics, enter the user name and password, click Log in.
    • Login: Enter demoadmin
      Note: Do not enter your QueueMetrics ID.
    • Password: Enter the password of your QueueMetrics ID.

     

Activate QueueMetrics Integration

You can activate the QueueMetrics Integration App directly or activate it after you try out the integration App and the QueueMetrics functions.

  1. Provide the following information to Yeastar.

    We will activate the integration App and provide a QueueMetrics ID for you.

    Wanna turn Demo Id to Subscription Live ID Wanna a New ID
    PBX SN (Serial Number) PBX SN (Serial Number)
    PBX MAC PBX MAC
    PBX Model

    PBX Model

    QueueMetrics Live ID

    QueueMetrics Live ID

    Agent Number

    Agent Number

    /

    Time Zone

    /

    Contact Person

    /

    Contact Email

    /

    Long Name

    /

    Password: Generate randomly

  2. Log in the PBX web interface, go to App Center.
  3. Choose QueueMetrics Integration App, click License.
  4. Enter your license, click Activate.
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