What happens if the Yeastar Cloud PBX network goes down?

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As of Year 2020, we’ve operated this business over 7 years, our experience tells that our Cloud PBX uptime is almost perfect, our data center provides a 99.99% network uptime, in the event if there will be maintenance works, we will schedule to do it during off business hours and will inform you in advance.

If you are unable to do calls, it’s advisable to check both us and your SIP trunk provider, many times the downtime can be from SIP trunk providers.

If our Cloud PBX goes down indeed, you may contact your number provider to have it forwarded to your mobile phone.

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