What should I look for in a cloud communications system?

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Some aspects you want to look for, include:

  • Cost: Calling plans can be on a month-to-month basis or a contract
  • Service: Will you need to be able to contact support during your business hours?
  • Usability: Does your VoIP provider give you the ability to manage service for multiple users? Are you able to make changes of your phone system by your own?
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